Privacy Policy
Last updated: April 2025
CLARIMEDS TAKES PRIVACY SERIOUSLY
ClariMeds is dedicated to protecting your medical information. We are required by law to maintain the privacy of protected health information and to provide you with this notice of our legal duties and privacy practices with respect to protected health information. ClariMeds is required by law to abide by the terms of this Notice.
HOW YOUR MEDICAL INFORMATION WILL BE USED AND DISCLOSED
ClariMeds will use your medical information as part of rendering prescription assistance services and functioning as a health care advocate. Your medical information may be used by the health care professional assisting you, by the business office to process your payment for the services rendered and by administrative personnel reviewing the quality and appropriateness of the service you received.
ClariMeds may also use and/or disclose your information in accordance with federal and state laws for the following purposes:
- Advocates may contact you to provide appointment reminders or information about service alternatives or other health-related benefits
- Personal and/or medical information may be used to make referrals for other related services
- Medical information may be disclosed when required by the United States Department of Health and Human Services as part of an investigation
- Unless you object, medical information may be disclosed to a Family member, Guardian, Power of Attorney or Health Care Surrogate as related to the services being rendered
- Medical information may be disclosed in the course of certain judicial or administrative proceedings as required by law
- ClariMeds will not use or disclose your medical information for any other purpose without your written authorization
RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION
You have the following rights:
- Request restrictions on certain uses and disclosures of your medical information
- Receive communications in a confidential manner
- Inspect and copy your medical information
- Request an amendment of your medical information
- Receive an accounting of disclosures made by ClariMeds
- Request a paper copy of this Notice
- Complain to ClariMeds and/or the United States Department of Health and Human Services if you believe your privacy rights have been violated
YOUR CHOICE TO OPT-OUT
To opt-out, email hello@clarimeds.com with “Opt-Out” in the subject line. This request will take effect within 48 hours, and you will be removed from the program with no further correspondence.
ADDITIONAL QUESTIONS
Contact ClariMeds’ Privacy Officer at hello@clarimeds.com.